Executive Director
Reports To: Chair of The Catoctin Foundation’s Board of Directors
Status: Full-Time, Salaried
FLSA Designation: Exempt
Compensation: Depending on experience
Benefits: Health, dental, and vision insurance, paid time off, 401(k)
Work Location: Leesburg, Virginia
Are you excited to help under-served people in the community? If so, this may be a great opportunity for you! As Executive Director of Loudoun Free Clinic (LFC), you’ll lead a dynamic, well-qualified team of professionals and volunteers who share the common goal of ensuring low-income, un-insured residents of Loudoun County have access to comprehensive primary and specialty health care. If you share our calling to help our neighbors get the high-quality preventive and responsive medical services they need and deserve, you have experience with managing teams, operations, and fundraising initiatives, and thrive in a fast-paced, culturally diverse environment, this position could be exactly what you’re looking for!
OUR CLINIC
Access to high-quality health care is essential to everyone, no matter their circumstances. Many of our neighbors cannot afford to pay for the food, housing, medical care, and other critical needs they have, may not be able to take time off work to see a doctor, or face other barriers to attending to their health. LFC helps address these issues by providing free primary and specialty care services to all eligible Loudoun County residents, empowering them to take greater control of their lives.
THE OPPORTUNITY
This is an opportunity to run an organization that makes a major impact on people’s lives and on the community. In addition, LFC offers a competitive salary and comprehensive benefits, including health, dental, and vision insurance, paid time off, and a 401(k) program. The environment is dynamic, exciting, and fast-paced, and you will enjoy a high degree of independence in operating the clinic. You will also be integrally involved in forming and implementing our strategic direction.
YOUR QUALIFICATIONS
Minimum Requirements
To be successful as Executive Director of LFC, you will need at least the following education and experience:
- Bachelor’s degree
- At least five years of experience managing people to successfully deliver expected results, through teams comprising staff and/or volunteers with diverse backgrounds performing different functions.
- Exposure to the principles and techniques of large-scale fundraising (e.g., soliciting corporate sponsors and major donors, event planning) through hands-on experience, training, or a combination thereof.
- Two years managing business finances such as developing and managing a budget, reporting, ensuring policy compliance, coordinating audits, etc.
Preferred Criteria
While not required, a bachelor’s degree (or higher) in Health Care Administration and/or experience managing outpatient clinical operations (clinics, physician practices, etc.) is helpful in performing the job functions.
SAMPLE RESPONSIBILITIES
Examples representative of your responsibilities as LFC Executive Director include:
Clinic Fundraising
- Work with development staff to design and execute fundraising campaigns and initiatives
- Retain and grow contributions from current major donors and sponsors
- Identify prospects, develop solicitation strategies, lead meetings, etc. to secure new donors/sources of revenue
- Conceptualize, plan, and carry out special fundraising events with Board support
Community Engagement
- Develop and issue press releases to keep the public informed and engaged, and raise the profile of Loudoun Free Clinic’s work
- Serve as the primary clinic point of contact for media interviews, profiles, etc.
- Identify, organize, participate in, and/or present at high-visibility community events
- Design and implement strategies to communicate services to eligible populations
Administration
- Maintain clinic accreditation, as well as professional, business, and other licenses
- Prepare and submit required government, stakeholder, grantor, and other reports
- Lead and/or coordinate the procurement process for necessary equipment and capital
- Prepare and present monthly reports to the Board of Directors
Stakeholder Relations
- Maintain strong relationships with key industry associations and partners
- Represent and advocate on behalf of LFC to local and state government representatives
- Develop partnerships benefitting the clinic and its current and prospective patients
- Network and collaborate with other non-profit and government service providers
Strategic Planning
- Manage implementation of and meet objectives in the clinic’s existing strategic plan
- Resolve or escalate, with recommended resolutions, strategic issues and risks
- Monitor demographic, economic, health, and other relevant community trends
- Participate in workshops, meetings, etc. to update the strategic plan, as needed
Financial Management
- Lead development of the annual budget for Board approval
- Monitor the budget, forecast, analyze, and proactively address variances, etc.
- Make purchasing decisions in alignment with the budget and clinic policies
- Coordinate and support LFC’s participation in annual financial audits
Workforce Management
- Identify staffing needs, develop fill strategies, and make sound hiring decisions
- Manage assigned staff through feedback, evaluations, rewards, corrective actions, etc.
- Ensure staff and volunteers receive continuous professional development
- Monitor and build staff and volunteer commitment, morale, and job satisfaction
Clinic Operations
- Ensure operational efficiency and high standards of service quality
- Identify opportunities, design and implement improvements, etc.
- Employ data analytics to monitor and manage clinic operations
- Develop and expand upon volunteer medical provider relationships
ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES
- You will need to be able to demonstrate, at a minimum, the following competencies. LFC may also evaluate candidates for additional knowledge, skills, and abilities in resume reviews, interviews, etc.
Making “The Ask”
- Ability and willingness to assertively ask stakeholders, existing and prospective donors, etc. for what the clinic needs
Communication
- Skills to clearly convey complex information, verbally and in writing, to instruct, inform, influence, etc.
Professional Networking
- Ability to identify potentially productive contacts and confidently interact to develop relationships
Organization and Discipline
- Ability to prioritize, execute, and manage simultaneous tasks, and self-motivate to meet deadlines
Strategic Thinking
- Ability to think “big picture,” identifying needs, conditions, etc., and develop creative solutions
Financial Management
- Knowledge of budget development and management, forecasting, and reading financial reports
Problem-solving
- Ability to use reason and logic to identify and assess variables, and define and select from options
Independent Judgment
- Ability to make sound, timely decisions on a range of impactful issues, with little or no guidance
People Management
- Ability to provide effective direction to and oversight of staff, and resolve issues and conflicts
Team Leadership
- Ability to build, motivate, and guide teams, often comprising members with varying roles, skills, etc.
Cultural Awareness
- Ability to recognize and interact appropriately with people of diverse backgrounds and life experiences.
Customer Service
- Ability to relate and respond to patients’ needs and circumstances with respect and compassion
Business Management
- Applied knowledge of the principles involved in running a sustainable, cost-effective organization
Data Analysis
- Applied knowledge of basic methods used to compile, process, analyze, and interpret data
Information Technology
- Skills to use MS Office for medium-complexity tasks, and quickly learn data management applications
ADDITIONAL INFORMATION
As Executive Director, you will be working on-site at the clinic facility in Leesburg, Virginia. However, since the job includes significant fundraising, networking, and relationship-building, you will also be expected to go off-site to visit stakeholders, attend community events (some of which may be after normal work hours or on weekends), etc. You must have ready access to a reliable vehicle.
This job requires sitting, using hands, stooping, kneeling, crouching, talking and hearing, seeing close objects, recognizing colors, adjusting focus, etc., and to lift and/or move up to ten pounds. LFC may make reasonable accommodations, in accordance with applicable laws and regulations, to enable individuals with disabilities to perform essential functions.
HOW TO APPLY
Please submit a cover letter and resume to Ashley Hunnicutt at ahunnicutt@loudounfreeclinic.org
You may send questions to this e-mail address as well. LFC is an equal opportunity employer.
Family or Adult Nurse Practitioner
Job Location: Job Location: Leesburg, VA
Job Description:
Are you excited by the idea of helping under-served people in the community? If so, this may be a great opportunity for you! Loudoun Free Clinic (LFC) is seeking a part-time or full-time Family or Adult Nurse Practitioner for our busy primary care office in Leesburg, VA treating patients age 19+. Come work with a dynamic, well-qualified team of professionals and volunteers who share the common goal of ensuring low-income, un-insured residents of Loudoun County have access to comprehensive primary and specialty health care. If you share our calling to help our neighbors get the high-quality preventive and responsive medical services they need and deserve and you thrive in a fast-paced, culturally diverse environment, this position could be exactly what you’re looking for!
Access to high-quality health care is essential to everyone, no matter their circumstances. Many of our neighbors cannot afford to pay for all the food, housing, medical care, and other critical needs they have, may not be able to take time off work to see a doctor, or face other barriers to attending to their health. LFC helps address these issues by providing free primary and specialty care services to all eligible Loudoun County residents, empowering them to take greater control of their lives.
This is an opportunity to work at an organization that makes a major impact on people’s lives and on the community. In addition, LFC offers a competitive salary and comprehensive benefits, including health, dental, and vision insurance, paid time off, and an IRA with match.
Here are some of the duties our Nurse Practitioners perform:
- Providing direct care to patients focusing on wellness and treatment of acute and chronic illnesses.
- Advocating/directing patients to available clinic and community resources as needed based on SDOH.
- Educating patients regarding conditions, treatments, and possible outcomes. Monitoring/evaluating outcomes and modifying treatments as indicated following Virginia standards of care and best practices.
- Prescribing medications as allowed by practice agreement.
- Referring patients to specialists/specialty care as needed.
- Collaborating with Clinic staff, volunteers, and state/county/community agencies.
- Maintaining accurate electronic health records using Athena software in a timely manner.
- Participating in quality improvement activities as directed by the Executive Director and/or Medical Director.
- Providing clinical education and clinical oversight of clinical support staff.
- Supporting policies and mission set forth by the Loudoun Free Clinic Board of Directors.
HOW TO APPLY
Please send a cover letter and resume to Ashley Hunnicutt at AHunnicutt@LoudounFreeClinic.org. You may send questions to this e-mail address as well.
LFC is an equal opportunity employer.
Job Requirements:
Minimum Qualifications:
- Master’s level Family or Adult Nurse Practitioner degree from accredited learning institution.
- Prescriptive authority granted by Commonwealth of Virginia
- 3+ years experience in a primary care setting
- BLS Certification
Position Preferences:
- Public health experience working with underserved and/or uninsured population
- Bilingual (English & Spanish)
Contact Information:
Ashley Hunnicutt, AHunnicutt@loudounFreeClinic.org
Front Desk Medical Receptionist
Job Location: Leesburg, VA
Job Description: Loudoun Free Clinic is a primary care office in Leesburg, VA. We are professional, rewarding, inclusive and our goal is to to provide healthcare services for uninsured Loudoun County residents who, as a result of economic or other barriers, would otherwise go without. We do not accept patients with health insurance, so this means staff do not have medical billing and insurance verification duties.
The Loudoun Free Clinic is seeking a full time Front Desk Medical Receptionist to join our diverse team providing top quality care to patients in our busy adult primary care office in Leesburg, VA. Hours of operation are Mon/Tues 8a-5p, Wed/Th 8a-8p. At this time we are closed on Fridays.
Responsibilities include but are not limited to general medical office duties such as:
- Greet and check-in patients and visitors as they arrive at the medical office.
- Answer phone calls and respond to inquiries or direct calls to the appropriate department.
- Schedule appointments and maintain the appointment calendar.
- Call patients with appointment reminders.
- Track wait list for and schedule specialist appointments.
- Collect patient information and update medical records in the system.
- Handle patient payments/donations and provide receipts.
- Maintain cleanliness and organization of the front desk area.
- Track and order office supplies.
- Assist with administrative tasks such as filing, faxing, and scanning documents and maintaining office equipment.
- Translate verbal communication between patients and staff members.
- Training and working with volunteers assigned to front desk.
HOW TO APPLY
Please send a cover letter and resume to Ashley Hunnicutt at AHunnicutt@LoudounFreeClinic.org. You may send questions to this e-mail address as well.
LFC is an equal opportunity employer.
Minimum Qualifications:
- Excellent communication skills, both verbal and written in English and Spanish (fluency in English and Spanish required).
- Experience with MS Office (Outlook, Word, Excel) required.
- Experience in using electronic medical record systems such as Athena, Epic or similar.
- Strong customer service skills with the ability to provide excellent patient service.
- Knowledge of medical terminology to effectively communicate with patients and healthcare professionals in English and Spanish.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Attention to detail and accuracy in handling patient information.
- Ability to work some evenings.
Position Preferences:
-
- Experience with Microsoft Teams a plus.
- Previous experience as a medical receptionist or in a similar role
Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.
Our team members enjoy a diverse, inclusive and rewarding work environment along with competitive pay and benefits including paid time off, health/dental/life insurance and IRA with match.